Collections Supervisor

Company: TricorBraun
Location: Southaven
Posted on: January 5, 2022

Job Description:

**The Company**TricorBraun is a global packaging leader, with more than 1,100 team members working from 50 locations throughout the Americas, Europe, and Asia.As North America's largest distributor of primary packaging, we provide innovative solutions to customers from a wide variety of industries. Our award-winning Design & Engineering team provides creative, custom packaging solutions, for cutting-edge start-ups to the world's most iconic brands. And as one of the largest purchasers of packaging in the world, we leverage our global supply chain expertise to provide cost-effective solutions for our customers.Since our company was founded in 1902, we have continually evolved to meet our customers' needs. Our substantial growth, both organic and through strategic acquisitions, enables us to provide unlimited opportunities for team members to develop and succeed.We are focused on being the Best Place for the Best People in Packaging-it is the foundation of our strategy and of our success. Join us as we work together to build the undisputed global packaging leader.**The Role**TricorBraun is now seeking to add a Collections Analyst Supervisor. The Accounts Receivable Supervisor is responsible for leading a team of accounts receivable collectors, developing partnerships with commercial team, and meeting collection targets. The Supervisor is also responsible for the review and oversight of the day-to-day collection operations and strategic goals of the of the accounts receivable cycle through management, maintenance, implementation of and design of accounts receivable business procedures and functions. This position reports to the Manager, Accounts Receivable.**Essential Functions:**+ Lead a team of Shared Services, Credit & Collection Analysts to help them establish timely collection follow-up with customers, resolution of disputes, and enhancement of cash flow within established days sales outstanding (DSO) and delinquency guidelines.+ Empower collectors to establish and maintain customer relationships in support of both sales and credit management initiatives.+ Work with analysts to help them analyze delinquent accounts and propose recommendations for resolution.+ Reconcile transactions, review credits and approve adjustments within company policy limits to maintain accurate accounts.+ Prepare daily, weekly, and monthly reporting including Bad Debt Reserve, DSO, & ADP.+ Review and approve order release requests up to the determined approval authority.+ Recognize, train and escalate issues or training opportunities within the ERP systems.+ Initiate team development on an as needed bases including improving general knowledge of Microsoft software, reporting tools, collections best practices, payment portals, etc.+ Review and approve time off requests for the Collections Team+ Support internal and external audit queries.**The Requirements**To be a good fit for this opportunity you will have:+ Strong analytical, decision-making, and negotiating skills.+ Exceptional interpersonal skills and demonstrate a passion for customer service.+ Driven by to contribute to profitable and continual improvement+ Proficiency in Microsoft Word, Excel, and Outlook is required.+ Dynamics 365, SAP, Oracle ERP experience+ Ability to adhere to and meet deadlines.**Education and Experience:**Five to seven years of professional collections and leadership experience in the manufacturing or distribution industry is preferred. A Bachelor's degree in accounting, finance or business is preferred. NACM certification or candidate preferred.**Why TricorBraun****Career opportunities** -- We are a stable and growing company offering a product that is widely recognized and useful. That means that across our organization we have plenty of ways to help people who are looking to grow and succeed. If you've got the drive to get out there and grab it, you'll find lots of opportunity here.**Training and development** -- Our commitment to your career development helps to set us apart as an employer. We want to enhance your potential, both for your personal development and as a contributor to our firm. That's why we provide every opportunity to expand your skills, knowledge, and experiences through formal education, leadership development opportunities, and informal one-on-one coaching and mentoring from your TricorBraun colleagues.**Stable industry** -- The packaging industry is a particularly stable one because, no matter how the economy is doing there is always a need for containers to carry consumer products. With our long history, exceptional experience, and wide range of offerings we're the industry leader in this niche industry.**Strong culture** -- We strive to create and sustain a great work environment in which we are able to achieve and exceed personal and professional goals. Our people focus on service and consistently drive for results. Our company works and lives by a set of core values which include integrity, service, passion and value add which are the roots of our success.**Industry recognition** -- TricorBraun has won many national and international packaging awards recognizing excellent design, function, economy and sustainability.**Excellent compensation** -- in addition to a competitive salary we offer comprehensive benefits in medical, dental, and vision insurance, a 401(k) plan with employer match, paid time off plus holidays, insurance, tuition reimbursement, and more.TricorBraun is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law.We are proud to be an equal opportunity employer.

Keywords: TricorBraun, Southaven , Collections Supervisor, Accounting, Auditing , Southaven, Mississippi