Retail Beauty Services Manager
Company: Ulta Beauty
Location: Southaven
Posted on: August 4, 2022
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Job Description:
Job Description OVERVIEW Experience a place of energy, passion,
and excitement. A place where the joy of discovery and uncommon
artistry blend to create exhilarating buying experiences---for true
beauty enthusiasts. At Ulta Beauty, we---re transforming the world
one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose ---a place of vision, mission, and
lived values---where voices are heard, contributions valued and
recognized and growth opportunities abound, consider Ulta Beauty.
Nowhere else are the possibilities quite this beautiful. THE IMPACT
YOU CAN HAVE: As a Retail Beauty Services Manager at Ulta Beauty,
you are responsible for leading through Ulta Beauty---s mission,
vision, and values in order to develop a high-performing team that
consistently delivers sales growth in retail and services. You will
oversee a team of stylists, estheticians and boutique leads and are
accountable for all aspects of the services business, including
services, boutiques, makeup, skincare, fragrance, pro hair and PCA
merchandise sales, events, guest satisfaction, and operational
excellence. You will drive your business through a focus on
performance (services, boutiques, makeup, skincare, fragrance, pro
hair and PCA merchandise sales and in-store events), people (guest
experience and associate culture), and process (operating
procedures and compliance standards). This position requires a
drive for results, a passion for the beauty industry, the ability
to deliver exceptional guest service and to lead a team of retail
and service professionals. You---ll accomplish all of this by:
Promoting a culture of accountability to meet or exceed the
store---s goals related to retail and service sales, guest loyalty
(including credit), payroll, retail shrink and omni-channel
initiatives. Meeting/exceeding goals related to services,
boutiques, makeup, skincare, fragrance pro hair and personal care
appliance merchandise sales and service sales (e.g., service
revenue, average ticket, guest count, guest retention, rebooking,
pro hair retail revenue, retention/turnover and contribution goals)
Planning and executing in-store events that deliver an unrivaled
guest experience, driving brand partner collaboration and
delivering on sales and payroll goals. Attracting and building a
highly engaged team that embodies the Ulta Beauty brand through
effective collaboration, open and honest two-way communication,
prioritization of work and coaching to the behaviors that will
drive guest loyalty. Establishing performance metrics for the team
and/or personal goals, to include attendance at all required
training/education programs, coaching, individual development plans
and annual performance appraisals Managing service and boutique
supply inventory and ordering process, ensuring allocated budget is
adhered to and necessary products for services are on hand
Communicating and providing feedback to field leadership, including
the Business Market Trainer and Services District Leader, on
business trends and opportunities, events, operational challenges,
merchandise needs and competitive landscape THE ESSENTIALS FOR
SUCCESS: Qualified candidates will have 3 to 5 years of relevant,
fast-paced retail management work experience or other relevant work
experience and possess: A Cosmetology license where required by the
state 2 years of management experience, including cosmetology
management license where required by state law Financial management
experience: success with driving top-line sales, interpreting
reporting data, managing payroll budgets, and controlling expense
Proficient with basic technology (e.g., POS system, Microsoft
Office programs, and Apple devices) Advanced competency in
services, including sales, guest experience and product attachment
Demonstrated knowledge of board of cosmetology regulations and
hiring requirements Leadership management: experience with
attracting, developing, and motivating top talent, swiftly adapting
to change and leading others through the change-curve, developing
collaborative relationships with others, and leading and
influencing Retail management: proven ability with monitoring
inventory levels, achieving operational excellence, driving a
service culture and executing merchandise directives Strong
collaboration and interpersonal skills Strong organizational skills
to manage multiple tasks with moving parts Ability to react under
pressure, use good judgment in ambiguous situations, and be
flexible/adaptable Ability to manage multiple projects at once
while maintaining superior results A Bachelor---s degree is
preferred, but not required States with Cosmetology License
Required Alaska Connecticut- Quinnipiack Valley only Delaware
Hawaii Iowa Indiana Kentucky Louisiana Massachusetts Minnesota
Mississippi Nevada New Hampshire New Jersey North Dakota New Mexico
Rhode Island South Carolina Tennessee Vermont Wisconsin States with
NO Cosmetology License Required Alabama Arizona Arkansas California
Colorado Connecticut (except Quinnipiack Valley) Florida Georgia
Idaho Illinois Kansas Maine Maryland Michigan Missouri Montana
Nebraska New York North Carolina Ohio Oklahoma Oregon Pennsylvania
South Dakota Texas Utah Virginia Washington West Virginia Wyoming
Essential Functions: Ability to work a flexible, full-time
schedule, including days, evenings, weekend and holidays Ability to
travel overnight to attend offsite meetings On a regular basis,
requires continuous mobility throughout the store On a regular
basis, requires the ability to stoop, kneel, and crouch On a
regular basis, requires the ability to lift and/or move 50 lbs. On
an occasional basis, requires the ability to climb a ladder and
maintain balance Department Manager, Store Manager, Assistant
Manager, Service Supervisor, Staffing Supervisor, Team Lead, Team
Leader, Hiring Manager, Trainer, Planogram Lead, Display
Merchandiser, Visual Merchandiser, Promotions Coordinator, Retail
Marketing Specialist, Floor Leader, Service Supervisor, Staffing
Supervisor, Floor Manager ABOUT At Ulta Beauty (NASDAQ: ULTA), the
possibilities are beautiful . Ulta Beauty is the largest North
American beauty retailer and the premier beauty destination for
cosmetics, fragrance, skin care products, hair care products and
salon services. We bring possibilities to life through the power of
beauty each and every day in our stores and online with more than
25,000 products from approximately 500 well-established and
emerging beauty brands across all categories and price points,
including Ulta Beauty---s own private label. Ulta Beauty also
offers a full-service salon in every store featuring---hair, skin,
brow, and make-up services. We will consider for employment all
qualified applicants, including those with arrest records,
conviction records, or other criminal histories, in a manner
consistent with the requirements of any applicable state and local
laws, including the City of Los Angeles--- Fair Chance Initiative
for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and
the New York City Fair Chance Act.
Keywords: Ulta Beauty, Southaven , Retail Beauty Services Manager, Executive , Southaven, Mississippi
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