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Assistant Manager

Company: Driven Brands
Location: Southaven
Posted on: September 19, 2022

Job Description:

The Take 5 Family is hiring customer service maniacs!People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.What Employees Love about Take 5

  • The Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of Shop Managers started as Lube Techs.
  • The family environment
  • Weekly pay
  • Benefits: Free oil changes, Paid time off, 401(k) program
  • Employee contests
  • Standard benefits options (medical/dental/vision etc.)
  • Easy to transfer to locations across the country
  • Opportunity to meet new people every day
  • Community involvement
  • Learning new skills
  • Must be highly energetic, hard-working and goal oriented
  • Excellent customer service skills required
  • Proven communication and leadership skills are a must
  • Must be at least 18 years old
  • Degree or certification preferred
  • Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays
  • Previous supervisory experience in a customer service industry
  • Proficient with computers including Microsoft Office
  • Previous POS systems/cashier experience
  • Ability to work outdoors in ALL weather conditionsWhat does an Assistant Shop Manager (ASM) do?
    • Check in with customers before they leave the shop to make sure they had a great experience.
    • Assume the responsibility and authority of the Shop Manager in the Shop Managers absence.
    • Running the floor (making sure each employee is where they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave).
    • Perform opening and closing procedures.
    • Assist with counting and adjusting inventory.
    • Anyone in Management is always responsible for training and developing their subordinates.
    • Being a role model to the other employees in the shop.
    • Holding team members accountable.ASMs are also expected to perform all technician duties including but not limited to:
      • Drain motor oil, change oil filter, grease chassis fittings
      • Wash windshield and adjust tire pressure
      • Inspect and top off fluids
      • Assist the customer in selecting oil type and other services
      • Process payment for services performed.
      • Perform coolant exchanges and transmission drain & fill services
      • Restock and maintain inventory levels on the floor
      • Maintain shop, office, and bathroom cleanlinessRequisition ID: 2022-23391 External Company Name: International Car Wash Group External Company URL: https://careers-icwg.icims.com Street: 62 Moore W Dr.

Keywords: Driven Brands, Southaven , Assistant Manager, Executive , Southaven, Mississippi

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