Quality Manager
Company: WAI Global
Location: Southaven
Posted on: November 16, 2023
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Job Description:
We are seeking a proactive and experienced Quality Manager to
spearhead our commitment to excellence. As the Quality Manager, you
will have the vital responsibility of overseeing Product/Supplier
Quality, ensuring that the highest standards are consistently met.
Beyond that, your domain will encompass all quality-centric
activities. A significant aspect of your role will be the
development, establishment, and diligent implementation of in-house
quality procedures, standards, and specifications. Your insights
and expertise will be instrumental in elevating our quality
assurance practices, driving organizational excellence, and
ensuring customer satisfaction. If you're passionate about setting
benchmarks in quality and leading teams to achieve them, we would
love to hear from you. POSITION SUMMARY The individual in this role
is responsible for overseeing Product\Supplier Quality along with
all quality related activities. This includes establishing and
implementing in-house quality procedures, standards, and
specifications. This position is located in Southaven, MS, and
relocation assistance is offered for qualified candidates seeking
to contribute their expertise to our dynamic team. ESSENTIAL DUTIES
AND RESPONSIBILITIES Record, analyze and distribute statistical
information (i.e. warranty rates on products/suppliers) Development
of analytical tools for monitoring quality business aspects
Analysis of periodic reports to determine trends and point out
possible problems Development of different levels reports to
present current status Providing interdepartmental/intercompany
technical support Providing Technical drawings with explanation of
specific product features Providing PPAP documentation for customer
product validations Supplier drawing approvals Customer
communication in reference to product quality Direct quality
incidents investigations Direct and design testing procedure to
determine failure modes Analysis of test results in conjunction
with statistical data of warranty returns Determine product
disposition in case of validated nonconformance Cost and Risk
Analysis Analysis of historical data in reference to the same
product or failure mode Cost recovery supplier communication
Evaluate and approve implementation of required corrective actions
Specifying quality requirements of raw materials with suppliers
Guiding suppliers in proper selections of manufacturing process
Demanding compliance to proper manufacturing standards Ensure
product complies to standards at both national and international
level Providing Quality Compliance Certificates Providing
Environmental Compliance Certificates Supporting product validation
process Determine product critical characteristics requiring
evaluation in product validation process Determine product testing
methodology and interoperation test results Providing approvals or
rejections in questionable cases Supplier drawing approvals
Providing "pass thru" approvals when justified Writing management
and technical reports Provide customers with quality related
technical communication Providing customers with testing reports
with explanation of product performance when requested Answering to
customer technical concerns related to product features,
performance or quality Providing customers with corrective action
taken to rectify quality issues Selects, orients, trains, coaches,
counsels, and disciplines associates in coordination with the Human
Resources Department. Promote a collaborative work environment,
encouraging effective communication and cross-training initiatives
to enhance team productivity, versatility, and skill development.
Undertakes additional responsibilities and tasks as directed by
management. QUALIFICATIONS ( Education, Experience, & Skills
required) Post Graduate qualification in Engineering or technical
background required 5+ years of experience or equivalent
combination of education and experience Proficient in Microsoft
Office applications such as Excel, Word, and Outlook. Advance skill
set needed in Excel. Demonstrates the ability to design workflows
and procedures, generate innovative solutions, identify and resolve
issues promptly, and coordinate projects effectively. Displays
proficiency in project management and coordination. Exhibits
professional experience working collaboratively in a team
environment. Shows the capacity to generate creative solutions.
Demonstrates skill in writing routine reports and correspondence.
Possesses effective verbal communication skills, with the ability
to address groups of customers or employees in an organization.
Must possess excellent communication skills, both written and
verbal. Demonstrates a high level of accuracy and thoroughness in
work. Displays diligence in completing tasks in a timely manner,
utilizing effective time management skills. Requires strong
leadership abilities, both in managing direct reports and leading
others. Employment Type: Full Time Years Experience: 5 - 10 years
Salary: $110,000 - $130,000 Annual Bonus/Commission: No
Keywords: WAI Global, Southaven , Quality Manager, Executive , Southaven, Mississippi
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