Front Desk Agent, Southland Casino

Company: Delaware North
Location: Southaven
Posted on: August 5, 2022

Job Description:

The Opportunity

Delaware North Gaming is looking for friendly, outgoing, and customer-service focused Front Desk Clerks to join our team at Southland Casino in West Memphis, Arkansas.

Responsibilities

• Provide excellent customer service.
• Greet and register guests via a centralized registration system.
• Coordinate with housekeeping department as needed.
• Cash handling and accountability; maintain accurate paperwork as it relates to front office operations.
• Resolve small issues as they arrive for guest.
• Check and balance the daily figures, post room and tax charges on guest accounts.
• Deliver items to guests as needed.
• Perform other duties as assigned. Qualifications
  • Good interpersonal communication skills in person and by phone.
  • Must be able to multitask, function in a professional manner under pressure from guests and supervisors. Physical Requirements
    • Stand and walk for extended periods of time.
    • Must be able to walk, bend, twist, crouch, push, pull and climb stairs throughout shift. Who We Are
      
      Southland Casino Racing, owned and operated by Delaware North, features more than 1,500 slot machines, live blackjack, craps and roulette tables, live greyhound racing and simulcast wagering. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.
      
      At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
      
      Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Associated topics: beach, bellstand attendant, concierge, door attendant, host, hostess, inn, rocklin, spa, terrace

Keywords: Delaware North, Southaven , Front Desk Agent, Southland Casino, Hospitality & Tourism , Southaven, Mississippi