Store Manager

Company: Ace Hardware
Location: Cordova
Posted on: May 11, 2025

Job Description:

Job Title: Store Manager

To be considered for an interview, please make sure your application is full in line with the job specs as found below.

Reports to: District Manager

Job Type: Full-Time

Position Summary

We are seeking a dynamic and results-driven Store Manager to oversee all daily operations of our retail store. This role requires a strategic leader who can manage people, products, and processes to deliver exceptional customer experiences, optimize sales performance, and maintain operational excellence.

The ideal candidate will have a strong background in retail management, possess excellent interpersonal and leadership skills, and demonstrate the ability to drive team performance in a fast-paced, customer-focused environment.

Key Responsibilities

Store Operations & Sales Performance

Manage all day-to-day operations of the store to ensure efficiency and profitability
Monitor sales performance and implement strategies to achieve or exceed targets
Maintain accurate financial, statistical, and stock records
Oversee stock management, pricing, replenishment, and inventory control
Ensure all store activities comply with health, safety, and operational standards

Customer Service & Brand Representation

Lead by example to deliver outstanding customer service and foster a positive shopping experience
Address and resolve customer complaints, queries, and feedback professionally
Build customer trust and promote brand loyalty through service excellence

Staff Management & Development

Recruit, onboard, and train new team members
Provide clear direction, coaching, and performance evaluations
Motivate and engage staff to meet individual and team sales goals
Develop career growth opportunities and advancement paths for team members
Administer staff schedules, attendance, and shift planning

Visual Merchandising & Promotions

Coordinate in-store promotional campaigns and seasonal merchandising displays
Ensure visual merchandising standards are consistently met
Collaborate with corporate and regional teams on promotions and sales initiatives

Requirements & Qualifications

Essential Skills

Strong commercial and financial acumen
Proven leadership and team management abilities
Excellent verbal communication and interpersonal skills
Effective problem-solving and decision-making skills
Strong organizational and multitasking capabilities
Proficiency in using point-of-sale systems and the Microsoft Office Suite

Preferred Attributes

Enthusiastic, proactive, and customer-focused
Able to inspire and lead a diverse team
High level of personal integrity and professionalism
Resilient and adaptable to change
Demonstrates initiative and sets a high standard for others

Educational & Experience Requirements

Bachelor's degree in Business, Retail Management, or a related field (preferred)
3+ years of experience in retail store management or a supervisory role
Experience in budget management, merchandising, and team development

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

Salary

$58000 - $65000 per yearBenefits

Paid time off, Health insurance, Dental insurance, Vision insurance, 401(k), Employee discountJob Type

Full time

Keywords: Ace Hardware, Southaven , Store Manager, Hospitality & Tourism , Cordova, Mississippi