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Cocktail Server, Southland Casino

Company: Delaware North
Location: Southaven
Posted on: August 4, 2022

Job Description:

The Opportunity

Delaware North Gaming is searching for an energetic, attentive Cocktail Server to join our team at Southland Casino in West Memphis, Arkansas . As a Cocktail Server, you will help create a great guest experience by providing excellent service and care in every interaction. You should be a skilled multitasker with a passion for customer satisfaction and knowledge of wines, beer, and cocktails.


  • Greets guests on gaming floor and beverage outlets.
  • Communicates drink specials, answers questions about available beverages and takes beverage orders.
  • Serves alcohol beverages responsibly, requests identification, adhere to all unit and company alcohol service policies and procedures.
  • Enters orders into point-of-sale system so that Bartenders can prepare orders.
  • Picks up drinks orders when ready and delivers orders to guests.
  • Observes and follows-up with guests to respond if they require additional service.
  • Prepares and delivers check to guests.
  • Accepts and processes payment or directs customer to cashier.
  • Performs opening, closing, and side work duties as assigned. Qualifications
    • Must be at least 18 years of age.
    • Ability to work quickly and efficiently in a fast-paced environment.
    • Possess basic knowledge of standard drink recipes and alcohol brand names.
    • Basic math skills with the ability to accurately total guest checks and count change. Physical Requirements
      • Constant standing, walking, bending, reaching and repetitive motions.
      • Ability to maneuver between tables and around corners.
      • Ability to lift, balance and carry trays, weighing up to 35 lbs.
      • Visual acuity and hearing sufficient to take orders and prepare bills.
      • Ability to move between hot, noisy, and smoky conditions of bar and climate-controlled dining environment.
      • Noise level may be moderate to high during busy times. Who We Are

        Southland Casino Racing, owned and operated by Delaware North, features more than 1,500 slot machines, live blackjack, craps and roulette tables, live greyhound racing and simulcast wagering. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

        At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

        Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Associated topics: blackjack dealer, club, craps, dealer, dice, pit, poker dealer, slot, technician i, technician iii

Keywords: Delaware North, Southaven , Cocktail Server, Southland Casino, Other , Southaven, Mississippi

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