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Valet Supervisor, Southland Casino

Company: Delaware North
Location: Southaven
Posted on: August 4, 2022

Job Description:

The Opportunity

Delaware North Gaming is searching for a Dispatch Supervisor to join our team at Southland Casino in West Memphis, Arkansas. Our ideal Dispatch Supervisor has excellent communication and organizational skills, and the ability to multi-task while providing excellent guest service. As a Dispatch Supervisor, you will use your skills to supervise associates and ensure an effective dispatch operation.


  • Supervise all aspects of the dispatch operation, which include taking incoming calls from team members and business locations, coordinating and monitoring repair service requests and maintaining contact with stakeholders.
  • Supervise and manage the scheduling, training, development, and performance evaluations of the dispatch department.
  • Develop, implement, and enforce all departmental policies, procedures, and standards of quality and performance.
  • Respond to requests from management for various information in a timely manner.
  • Handle emergency situations that arise and communicate solutions to the appropriate associates and management team.
  • Other duties as assigned. Qualifications
    • Minimum 2 years' related dispatch and supervisory experience.
    • Ability to obtain and maintain a state gaming license.
    • Ability to work rotating shifts which include nights, weekends, and holidays.
    • Awareness of relevant safety and security practice. Physical Requirements
      • Frequent walking and standing for entire length of shift.
      • Frequent bending, stooping, reaching, climbing, kneeling, and carrying.
      • Occasionally required to lift and/or move up to 40 lbs. Who We Are

        Southland Casino Racing, owned and operated by Delaware North, features more than 1,500 slot machines, live blackjack, craps and roulette tables, live greyhound racing and simulcast wagering. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

        At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

        Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Keywords: Delaware North, Southaven , Valet Supervisor, Southland Casino, Other , Southaven, Mississippi

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