Branch Operations Leader (182165)
Company: Cadence Bank
Location: Horn Lake
Posted on: September 8, 2023
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Job Description:
Who We AreCadence is committed to serving the lifelong needs of
our customers. That's a commitment made possible by our exceptional
teammates. Our team members are what set us apart. Friendly, open,
personable and committed to excellence, our teammates make up more
than just a bank they make up our communities.No matter where you
are in life or where you're going, we may have the right career for
you.Competitive BenefitsCadence offers a competitive and
comprehensive benefits package centered on the well-being of our
teammates. Some of our benefits include medical, dental, vision,
employee assistance program, life insurance, 401(k), Retirement
Pension Benefits, parental leave, tuition reimbursement, and
more.What The Role IsAs a Branch Operations Leader you will provide
a differentiated customer experience while performing and
supervising a variety of financial transactions based on the
customers' needs. Leadership skills are paramount while you assist
other teammates with more complex tasks like directing the
operational, risk and compliance priorities for the bank branch.
This position is also responsible for deepening and expanding
customer relationships by identifying needs and recommending
potential solutions..How You will Make an Impact* Lead the daily,
weekly and monthly operational reconciliation and is the main
contact person for internal audit adherence and tasks.* Orchestrate
the transactional duties and cash balancing needs of the bank
branch, including management of branch currency needs.* Supervise
tellers when applicable.* Provide training and mentorship for new
tellers and personal bankers for transactional duties.* Cash
handling and adherence to proper balancing procedures with a high
degree of accuracy.* Superb communication and service skills to
engage with customers about their financial needs and connecting
products and services with those needs..* Educate customers on
other bank channels including online and mobile banking,
interactive (Video) tellers and full-service ATMs that provide
convenience and value to customers.* Comfortable in a
goal-oriented, team environment with frequent interactions with
fellow teammates* Review and maintain knowledge of products, fees,
policies and current offers to assist customers with consumer or
business product suggestions.* Demonstrate compliance with all bank
regulations that apply to your position and stay current on
regulation changes including Bank Secrecy Act, Regulation CC,
Regulation E, Bank Security and other regulations that apply to
your position.* Create a positive impact within the communities you
serve by investing time in Community Reinvestment Act (CRA)
activities and financial literacy initiatives.Who You Are* High
school diploma or equivalent required; college coursework
preferred.* 1-year cash handling experience in a banking or retail
environment preferred.* Excellent written and verbal communication
skills with the ability to solve problems and nurture client
relationships even in contentious situations.* Ability to lift up
to twenty-five (25) pounds.If your experience aligns with this
description, please consider applying. Many skills are transferable
among industries and a passion for the role and willingness to
learn are important considerations. We believe that a diverse
workforce creates problem-solving and creative thinking, which is
why we're dedicated to adding new perspectives to the team and
encourage everyone to apply.The information on this description has
been designed to indicate the general nature and level of work
performed by employees within this classification. It is not
designed to contain or be interpreted as a comprehensive inventory
of all duties, responsibilities, and qualifications required of
employees assigned to this job.Cadence Bank is an equal opportunity
employer and all qualified applicants will receive consideration
for employment without regard to race, color, religion, national
origin, age, sex, sexual orientation, gender identity, disability,
veteran status, genetic information or any other status protected
under applicable local, state or federal nondiscrimination
laws.
Keywords: Cadence Bank, Southaven , Branch Operations Leader (182165), Other , Horn Lake, Mississippi
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