SouthavenRecruiter Since 2001
the smart solution for Southaven jobs

Customer Solutions Tech Support

Company: Mommy Jobs Online
Location: Southaven
Posted on: July 14, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLMOZA on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Southaven , Customer Solutions Tech Support, Other , Southaven, Mississippi

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Tech Ops Advisor
Description: Job Title: Tech Ops AdvisorJob Requisition Number: RC148747Category: EngineeringJob Family: FXE-US: EngineeringTime Type: Full TimeLocations: Memphis, Tennessee Description: To set strategy which leads (more...)
Company: FedEx Express
Location: Memphis
Posted on: 07/20/2019

Metal Fabricator
Description: Metal fabricator needed Job includes the following:Job RequirementsFabricates and assembles structural metal products and metal
Company: PeopleReady
Location: Memphis
Posted on: 07/20/2019

Supervisory Air Traffic Assistant (Supervisory Flight Data Communications Specialist)
Description: Overview Open closing dates 07/16/2019 to 07/26/2019 Service Excepted Pay scale grade FV H Salary 62,738 to 97,247 per year Salary includes locality payment of 15.67 . Appointment type Permanent (more...)
Company: Federal Aviation Administration
Location: Memphis
Posted on: 07/20/2019


Local CDL A Truck Driver w/ HAZMAT and Tanker - $2,000 Sign On Bonus! - Memphis
Description: CDL A--Truck Driver w/ Tanker - Position Based Out Of Olive Branch, MS--Since 1976 customers have trusted our team of professionals at Northeast Lubricants. We have
Company: Great Lakes Petroleum
Location: Memphis
Posted on: 07/20/2019

Bid On Local Window Installing Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Memphis
Posted on: 07/20/2019

Data Entry Specialist - (Remote)
Description: Are you in search of a legitimate work-at-home career Look no further than Mommy Jobs Online Are you tired of being in traffic waiting hours to get to work Are you tired of not being able to spend (more...)
Company: Mommy Jobs On Line
Location: Memphis
Posted on: 07/20/2019

Memphis HSPT Tutor Jobs
Description: Memphis HSPT Tutor Jobs Varsity Tutors is always looking for bright individuals in Memphis who are passionate about
Company: Varsity Tutors
Location: Memphis
Posted on: 07/20/2019

Merchandise and Stocking Associate
Description: Position Summary...What you'll do...Do you like to work on your feet and keep things neat and organized Our merchandise stocking associates connect all of the dots to make sure members can find everything (more...)
Company: Sam's Club
Location: Memphis
Posted on: 07/20/2019

Development Operations Coordinator
Description: City Year Memphis is seeking a Development Operations Coordinator DOC who is responsible for leading Development-related efforts in operations and data management to leverage corporate, event, grant, (more...)
Company: City Year
Location: Memphis
Posted on: 07/20/2019

Contract Linguist (all languages) with NVTC with Security Clearance
Description: Mission of the National Virtual Translation Center NVTC is to provide and facilitate timely and accurate translation services of foreign language material to
Company: National Virtual Translation Center
Location: Memphis
Posted on: 07/20/2019

Log In or Create An Account

Get the latest Mississippi jobs by following @recnetMS on Twitter!

Southaven RSS job feeds