Desktop Support Technician I

Company: eXcell, a division of CompuCom Systems, Inc.
Location: Southaven
Posted on: February 21, 2021

Job Description:

Take your career to the next level with e X cell . We offer jobs with Fortune 1000 companies nationwide AND invest in your career development using our leading-edge training program. * * * Contract to Hire Opportunity * * * The Desktop Support Tech in this position will provide network support as well as hardware and software support. TOP 2 required skills that candidates must have are 1. Desktop support experience and 2. CSAT skills. Overview:

• Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems
• Customize communication, instructions, and product knowledge to the level of the individual
• Determine the most cost-effective repair to minimize customer downtime
• Prepare reports for analysis Qualifications:
  • 3-5 years of related experience, or AA degree, or equivalent combination of education and experience
  • A+ certification
  • Solid experience and understanding of IT services and products
  • Ability to transform technical IT language into terms everyone understands
  • Relatable with customers and impeccable with follow-through
  • Not intimidated by problems you ve never seen before - confidence is key!
  • Hungry to work hard and hungry to grow your career! W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** e X cell Supports Equal Employment Opportunity** e X cell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit . - provided by Dice

Keywords: eXcell, a division of CompuCom Systems, Inc., Southaven , Desktop Support Technician I, Professions , Southaven, Mississippi