Night Operations Customer Service Agent

Company: Pacific Logistics Corp
Location: Southaven
Posted on: January 6, 2022

Job Description:

Domestic Logistics company is looking for an
experienced Night Operations Customer Service Agent
Job Description:

The Night Ops Customer Service Agent is responsible for the accurate execution of all data entry and status updates for daily shipments. This position will interact with Supervisors & Managers to properly perform the operational commitments required to meet our customer s needs. Must manage their workload in a professional and independent manner utilizing the company Transportation Management System, Dashboards, Carrier websites, other internal, external resources available to meet job expectations. This position is key in providing operational support and problem-solving skills to ensure accurate and timely input of information.

Job Duties:

• Utilize shipment boards, internal and external communications to execute nighty data entries accurately and efficiently.
  
• Communicate information effectively between management, internal and external departments
  
• Responsible for updating all records within your area of responsibility
  
• Accountable for auditing and correcting data per company policy prior to input into Transportation Management system.
  
• Ability to analyze information and problem solve effectively.
  Job Requirements:
  
  • 2 years of Transportation, Administrative Operations and Logistics experience in a fast-paced transportation hub.
    
  • High School; Diploma or GED Equivalent
    
  • TMS experience required, computer applications experience and proficiency on Microsoft Office, Outlook
    
  • Ability to work days Monday to Friday.
    
  • Ability to work extra hours as dictated by the business conditions
    Benefits:
    
    • Medical, Dental and Vision
      
    • Vacation, Sick and Holiday pay plus 401k plan
      Apply Online Below

Keywords: Pacific Logistics Corp, Southaven , Night Operations Customer Service Agent, Professions , Southaven, Mississippi