Manager Distribution Center Operations (2nd Shift)
Company: Ashley Furniture
Location: New Albany
Posted on: September 29, 2024
Job Description:
Build Your Career with Ashley!
Distribution Center Operations Manager
What Will You Do?
The Operations Manager will lead productivity management activities
for multiple departments, work centers, and processes on an
assigned shift within a distribution center. This role involves
mentoring department supervisors to meet overall performance goals
in terms of productivity, cost, quality, and safety. The Operations
Manager will coordinate activities through strategic planning with
departmental supervisors, supply chain support teams, HR managers,
and transportation management to ensure timely and cost-effective
achievement of operational objectives. This position requires
strong analytical problem-solving skills, the ability to deep dive
into critical business problems, and the acumen to leverage data to
provide effective business solutions.
Responsibilities:
- Productivity Management: Direct productivity management
activities for multiple departments, work centers, and processes on
an assigned shift within the distribution center.
- Process and Quality Improvement: Lead efforts to develop new
processes and improve product quality by collaborating with
internal and external customers and suppliers.
- Forward Planning: Plan in a forward capacity by coordinating
with purchasing, production, and inventory control to maintain
product flow and meet operational and financial objectives.
- Standards and Compliance: Ensure adherence to high standards of
distribution center cleanliness. Conduct regular safety audits and
ensure compliance with safety training and practices.
- Employee Management: Make employment decisions and
recommendations on hiring, improvement plans, transfers,
promotions, terminations, and pay adjustments. Manage employee
performance, provide coaching and mentoring, administer performance
reviews, and plan and implement employee training and skill
development activities.
- Data-Driven Decision Making: Use data analysis to identify
trends, diagnose issues, and develop actionable insights. Leverage
data to make informed decisions and propose efficient business
solutions.
- Cross-Functional Collaboration: Partner with other departments
(HR, Finance, Facilities, Safety and Security, IT) to align
staffing plans, schedules, and performance levels with business
needs.
- Resource Optimization: Optimize resources, including equipment,
facilities, employees, methods, and materials to achieve
operational excellence.
- Continuous Improvement Projects: Drive continuous improvement
projects by utilizing Lean Manufacturing, Six Sigma, and Kaizen
techniques. Apply data-driven methodologies to streamline
processes, reduce costs, and enhance productivity.
- Inventory and Systems Management: In your inventory control and
systems environment, manage timely data collection, update
operations metrics on an hourly basis, and ensure accuracy in
inventory management and order fulfillment.
- Safety and Health Standards: Maintain health and safety
standards within your remit area while promoting an inspiring
health and safety culture on-site.
- Performance Monitoring: Regularly audit operations to ensure
standard operating procedures are being adhered to and manage
employee time-keeping and absentee records accurately.
- Communication and Leadership: Communicate company and
departmental goals effectively. Facilitate employee growth through
regular team meetings, coaching, and training sessions.
- Customer Satisfaction: Ensure operational goals align with
customer satisfaction targets, understanding customer needs,
resolving complaints, and enhancing the overall customer
experience. What Do You Need?
Required Qualifications
- Bachelor's Degree in Business, Supply Chain, Engineering, or
related field.
- 3+ years of experience in distribution/ecommerce leadership or
a related area.
- Strong analytical skills with the ability to deep dive into
critical business problems.
- Supervisory/Management experience leading a team of hourly
associates
- Experience in managing resources to optimize equipment,
facilities, employees, methods, and materials.
- Proficiency in Lean Methodologies and Continuous Quality
Improvement principles.
- Experience with system improvement methods, capacity planning,
and product flow.
- Proven ability to leverage data analysis to drive business
insights and solutions.
- Strong project management and continuous improvement
skills.Preferred Qualifications
- Master's degree or equivalent.
- Experience with Lean, Six Sigma, and Kaizen techniques.
- Experience in a logistical or e-commerce fulfillment
environment.
- Advanced proficiency in the MS Office suite (Word, Excel,
Outlook).
- Strong communication and leadership skills, with the ability to
mentor and train team members.
- Flexibility to work weekends and/or night shifts.
- Ability to work in a dynamic, fast-paced environment with a
high level of ambiguity and change.
- Customer service orientation and a data-driven mindset. Who We
Are
At Ashley, we're more than a business...we're family. As the
largest manufacturer of home furnishings in the world, we know what
it takes to build incredible furniture and future leaders. We're
problem solvers with the grit to persevere during challenging times
and innovators who won't coast when times are good. We create
solutions, not excuses. And never settle for status quo. It's the
reason we're always searching for better ways to delivering an
exceptional customer experience. That's why Ashley Furniture is #1
in our industry.
Ready to grow? You've come to the right place. Ashley Furniture has
a Growth Mindset, and once you join our team, you'll learn from the
best in the business.
Apply today and find your home at Ashley!
Benefits We Offer
- Health, Dental, Vision, Employee Assistance Program
- Paid Vacation, Holidays, and Your Birthday off
- Generous Employee Discount on home furnishings
- Professional Development Opportunities
- Ashley Wellness Centers (location specific) and Medical
Tourism
- Telehealth
- 401(k) and Profit Sharing
- Life Insurance Our Core Values
- Honesty & Integrity
- Passion, Drive, Discipline
- Continuous Improvement/Operational Excellence
- Dirty Fingernail
- Growth FocusedTo learn more about Ashley Furniture, our
community engagement programs, environmental stewardship, and our
core values, please visit our Corporate Social Responsibility
information page:
Corporate Social Responsibility
We are an equal opportunity employer and provide a drug-free
working environment. While Ashley appreciates the interest of all
candidates only those meeting specific position requirements may be
contacted. Principals Only.
Keywords: Ashley Furniture, Southaven , Manager Distribution Center Operations (2nd Shift), Professions , New Albany, Mississippi
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