Inside Sales I
Company: Force America
Location: Olive Branch
Posted on: February 13, 2026
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Job Description:
Job Description Job Description FORCE America, Inc. is looking
to fill an opening for a Mechanical/Hydraulic Inside Sales
Specialist . This role, located in person at our Olive Branch, MS
location, will provide customer support by responding to inquiries,
requests for quotes as well as answer basic questions on systems we
provide. This person will also build relationships with customers,
provide technical support and troubleshooting, negotiates with
customers and coordinates with our Outside Sales Team members.
FORCE America provides systems and components to the on-and
off-highway mobile markets. FORCE America is 100% employee-owned
and has a strong presence in the market for over 70 years. We
provide a competitive salary and excellent benefits. Essential
Responsibilities: Partners with assigned customer base to provide
pricing, availability, updates on order status. Assists with
overflow customer inquiries regarding common product lines, current
orders, escalate orders, part availability, provides alternative
product, and light technical support. Enters system sales and
quotes. Enters purchase orders. Provides light technical support
for the development of applications and design. Provides
troubleshooting for systems. Authorizes warranty and credit
dispositions. Administrative support including email orders, fax,
and providing number RMA’s. Partner with Outside sales team to
coordinate customer service needs for dedicated customer base.
Other duties as assigned. Minimum Qualifications: High School
Diploma/GED or equivalent required. 2-4 years of relevant work
experience in mechanical type role preferred. Experience in a
customer-facing role a big plus. Ability to develop a comprehensive
understanding of product knowledge and application, assembly, and
the ability to troubleshoot. Demonstrated cultural expectations of
core values in inside sales. Good negotiation skills, able to
provide value added up-selling. Able to develop relationships with
internal and external customers. Strong mechanical aptitude. Good
communication skills, written and verbal, most often over the
phone. Strong sense of urgency and ability to prioritize in order
to meet the expectations of the customer. Detail oriented and the
ability to exhibit patience. Experience with MS applications,
Outlook, Excel and Word preferred. Benefits: 401(k) 401(k) matching
Dental insurance Flexible spending account Health insurance Health
savings account Life insurance Paid time off Referral program
Retirement plan Vision insurance And more!
Keywords: Force America, Southaven , Inside Sales I, Sales , Olive Branch, Mississippi
