Part-Time Relationship Support Representative - Private/Commercial Banking (20-25 hours)
Company: Independent Bank
Location: Germantown
Posted on: February 16, 2026
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Job Description:
Job Description Job Description This position requires strong
commitment to quality customer service to our Private Banking and
Commercial clients. This is a part-time position that will work 20
- 25 hours per week. DUTIES Customer Service: provide accurate and
responsive support to clients and relationship managers. Key role
in retention of valuable customers. Administrative Support: work
closely with relationship managers and manager of wholesale banking
group to fulfill administrative requirements phones, scheduling,
typing, filing, and other duties as required. Bank
products/operations: will maintain working knowledge of bank
products and operational systems. Facilitate opening accounts,
processing transactions, and resolving problems. Will include
responding to client questions and requests with alternative
solutions. Loan Support: lend support through reviews and
comprehension of commercial and consumer loan documents. This will
include loans, advances, payments, and any other maintenance
requirements for the loan portfolio. Cash Management: primarily
responsible for the day to day customer management of business
on-line banking system. To include customer support, technical
troubleshooting, and product maintenance. Should have knowledge
base of cash management products, ACH networks, wire processing,
data reporting, and security procedures. Must adhere to all Bank
policies, procedures and all compliance regulations. QUALIFICATIONS
Prior banking experience is preferred, and the ideal candidate must
be proficient in Microsoft Word and Excel. 2 years of prior
customer service skills. High school diploma or equivalent. Good
typing, administrative and organizational skills. Good written and
oral communication skills. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, national origin, gender identity, gender stereo
typing, and age. Independent Bank is an EO/AA Employer
M/F/Vets/Disabled
Keywords: Independent Bank, Southaven , Part-Time Relationship Support Representative - Private/Commercial Banking (20-25 hours), Seasonal Jobs , Germantown, Mississippi